The Structure
Module 1 - Advanced Communication & Interpersonal Skills
Module 2 - Advanced Presentation Skills
The Goals
The goals of this programme are to:
- Develop communication skills and abilities which can be put to immediate use in the workplace.
- Recognise personal communication styles and behavioural preferences that impact the influence we have on other people and groups.
- Develop strategies for creating a positive work environment and manage conflict effectively.
- Recognise differing behavioural styles and learn to adapt to them in order to build lasting rapport.
- Identify the essential components of a great presentation and how to implement them in practice.
- Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation and presentation.
- Build a commanding presence to communicate with impact and influence.
The Process
The seminar is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training fun filled, fast-paced, challenging and empowering. This seminar uses the cutting-edge skills of Neuro-Linguistic Programming and Emotional Intelligence to open your mind to how people think. In week two these skills are applied and employed to the art of presenting. Practical sessions enable the delegate to prepare and deliver compelling presentations that engage their target audience. Participants learn how to create and deliver presentations to peers, management and clients. Emphasis is on delivering presentations that are designed to meet the needs of the audience and speaker. This workshop is highly practical, giving participants the opportunity to practice their presenting skills in a supportive atmosphere.
The Benefits
Delegates will:
- Be able to construct an impressive, engaging presentation from preparation to delivery.
- Learn to tailor their message to the needs of the audience.
- Learn to project the voice with confidence and effect.
- Pace a presentation to increase clarity, enhance presence and hold the attention of an audience.
- Develop greater confidence to deliver business presentations to teams, organisations and clients.
- Learn effective use of visual aids.
The Results
Delegates will:
- Develop the essential skills for leadership and for communicating as a leader.
- Understand the innovative business tools of NLP, Emotional Intelligence and behavioural techniques and be able to model those skills when working with others.
- Demonstrate confidence in front of colleagues, customers and friends.
- Utilise crystal clear communication models in order to maintain rapport.
- Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation.
- Be able to construct an impressive, engaging presentation from preparation to performance aligned to audience needs.
- Learn to project the voice with confidence and effect.
- Pace a presentation to increase clarity, enhance presence and hold the attention of an audience.
- Learn effective use of visual aids.
The Core Competencies
- NLP and Emotional Intelligence.
- Problem Solving and Decision Making.
- Communication and Interpersonal Skills.
- Self-awareness.
- Assertive presence.
- Business presentation skills.
- Planning and Organising.
Module 1: Advanced Communication & Interpersonal Skills
Day 1: How to Build Lasting Rapport
- How to identify behavioural traits and react to them?
- How to modify your own behaviour to match others?
- Sharpen your senses to the signals others are sending you.
- Connect with colleagues and clients at a level that creates deeper trust and commitment.
- Read body language in order to understand how others are thinking and responding to you.
Day 2: Self Awareness
- The relationships between NLP and Emotional Intelligence.
- Connecting your feelings for greater self-awareness.
- Eliciting emotions.
- Self-talk and what it means?
- Maslow’s Hierarchy of Needs.
Day 3: Crystal Clear Communication
- Powerful listening and questioning techniques.
- Thinking patterns.
- Filters to communication.
- The use of Metaphors.
- Sub-modalities and some Communication exercises.
Day 4: Empathy
- Communicating first impressions.
- The secrets of body language.
- Filters to communication.
- Understanding the science of lying.
- Learning Styles & Modelling – how others do things?
Day 5: Motivation
- Logical levels of change.
- The importance of values in motivation.
- Eliciting values for yourself and your organisation.
- Setting goals that motivate.
- Creating a positive future for your organisation.
Module 2: Advanced Presentation Skills
Day 6: The building blocks of effective business presentations
- To fail to prepare is to prepare to fail.
- Fears and concerns about presenting.
- Working together and the feedback process.
- Pre-prepared presentation on subject of personal choice.
- Organising you presentation – Who? What? and Why?
Day 7: Giving structure to your business presentation
- Who is your audience? What are their needs?
- Key elements of the message and why required?
- Structuring the message: the BOMBER process (bang/ opening/ message/bridge/ examples/ recap).
- Stage management, the physical environment and visual aids.
- Practical Presentation II: opportunity to repeat delivery of I or differing choice.
Day 8: The psychology of presenting: controlling self, stress and emotions
- Handling nervous reactions.
- Vocal projection : stories and anecdotes.
- The psychology of presenting (left and right brain) and maintaining audience interest.
- VHF –NLP -engaging the audience lighthouse techniques.
- Planning for presentation III.
Day 9: Business presentations with style
- Managing your audience.
- Handling difficult questions.
- Handling difficult people!
- Practical Presentation III.
- Personal Reflections of presentation.
Day 10: Fine tuning for perfect presenting
- Assessing personal performance.
- Advanced tools to involve the audience.
- Self belief: Positive affirmations about presenting.
- Business performance coaching for success.
- Action planning for personal, team and organisational improvement.
Language: English.
Place: London – UK.
Venue (TBC): Radisson Edwardian Sussex Hotel (Address: 19-25 Granville Place, Marylebone, London W1H 6PA – UK).
