In this seminar you will:
- Improve your effectiveness in negotiations by understanding key negotiation strategies and how to apply them in practice.
- Understand how to make the most of your own natural negotiation style.
- Develop the skills to influence people more effectively and to control the negotiation table.
- Gain the essential tools and knowledge to plan and manage a range of negotiation scenarios.
- Enhance your ability to add value through the negotiation process.
- Understand different behaviours and attitudes related to different cultures and how to turn them in your favour.
Objectives:
By the end of this programme you wil:
- Have a deep understand of the key analysis of the negotiation process and how to influence others to get more of what you need and want.
- Have developed a range of highly effective negotiating skills and strategies that can be used in a range of situation.
- Be able to effectively analyse, plan and prepare for every negotiation.
- Understand the benefits of controlling and reading body language when influencing others.
- Have become a more effective and confident negotiator.
- Have enhanced an essential operational, management and leadership skill that will increase your performance on a daily basis.
Training Methodology:
This is a highly interactive seminar, using a mix of formal presentations, case studies, role play exercises, self-assessments, presentations and group discussions. The teaching methods used provide an opportunity for delegates to learn, develop and then practice the skills taught using a variety of hands-on exercises that stress participation and that reinforce and build on the comprehensive course materials provided.
Organisational Impact:
- Help build organisational capability to add real value through the negotiation process.
- Enable better strategic planning and management of the negotiation process leading to the implementation of more stable and workable agreements that protect key relationships.
- Increase ability to deal effectively with people both internally within the organisation and externally with customers, clients, suppliers and other third parties.
- Enhance ability to assertively claim value in negotiations that increase organisational profits.
- Better assessment of what represents a good negotiation outcome through the understanding of core organisational interests.
- Enhance the ability to negotiate outcomes that meet or exceeding organisational goals.
Personal Impact:
By the end of this seminar participants will:
- Gain an insight into their own natural negotiation style and how to adapt it to be become a more effective negotiator.
- Have the skill to think analytically and strategically about the negotiation process.
- Learn how to engage in true value creating collaborative negotiation and enhanced their own personal negotiation skills.
- Have developed a range of negotiation strategies and an understanding of when to use them to maximise outcomes.
- Gain a valuable understanding of body language and behavioural knowledge which enhance negotiation and broader business communication.
- Have enhanced vital leadership, management and personal skills and gain the confidence to negotiate in a manner that adds real value.
Day 1: Introduction to Negotiation - The Starting Point for Improvement
- Thinking outside the box.
- Positivity & Negativity and its effect on negotiation.
- Placing yourself above the competition with your proposal.
- The psychology the negotiation - Knowing your opponent’s driving force.
- Questioning & listening techniques.
Day 2: Understanding Behavioural Style to Negotiate Better
- Knowing and understanding your own behavioural style – keys to how you negotiate.
- Negotiation Style Assessment and Approaches to negotiation.
- The ‘win-win’ and why it is misunderstood?
- Communication style and the negotiation process.
- Negotiation and ethics.
Day 3: Developing a Strategic Approach to Negotiation
- A strategic approach to negotiation - Distributive negotiation strategies.
- BATNA, Zone of Possible Agreement.
- Openings, anchors, offers and counter offers.
- A strategic approach to negotiation - Integrative negotiation strategies.
- Sharing information, diagnostic questions & unbundling issues.
Day 4: Interests, Planning and Understanding Body Language
- Emotional intelligence and its role in negotiation.
- The importance of body language and non-verbal behaviour.
- Understanding thoughts from body language.
- Resolving disputes – learning to mediate to create better deals.
- Techniques of the mediator - practical mediation skills to help resolve disputes.
Day 5: Negotiating with Different Nationalities and Cultures:
- Face to face negotiation – dealing with different cultures.
- British & American, Japanese & Chinese, French & German.
- Advice for cross cultural negotiators.
- International team negotiation exercise.
- Putting negotiation techniques into practice – putting a deal together.
Language: English.
Place: London – UK.
Venue (TBC): Radisson Edwardian Sussex Hotel (Address: 19-25 Granville Place, Marylebone, London W1H 6PA – UK).