Course Detail

Objectives:

By the end of this course participants will be able to:

• Understand performance management in a multi-cultural environment.
• Describe the purposes of performance management, from an organisational point of view.
• Describe the purposes of performance management from an individual's point of view.
• Demonstrate the skills involved in each of the four steps of performance management.
• Describe best practice in assisting with employee work-performance problems.
• Make the links between performance management and corporate strategy.

Training Methodology:

The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the seminar will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

Organisational Impact:

• Managerial performance will be improved.
• Add value to the department and the organisation as a whole.
• The engagement of employees with the organisation will improved.
• Staff committed to building a high-performance organisation.
• Behaviour will be aligned with an organisation's cultural values.
• Participants are encouraged to take new ideas and strategies back to their workplace for discussion with their managers.

Personal Impact:

• Will enable participants to implement effective performance management.
• Improved confidence and self-assurance in dealing with performance issues.
• A greater understanding of how to make a performance appraisal a positive and motivating influence.
• Will enable participants to apply best practice in discipline and performance improvement planning.
• A greater awareness of own beliefs and limitations related to employee performance.
• Will enable participants to positively influence high performance.