COURSE OVERVIEW
- Strategies and methods for continual enhancement.
- The Excellence drive within Quality initiatives.
- Resolving issues, fostering creativity.
- Cultivating an environment of originality.
- Innovative qualities in leadership.
Learning Outcomes
- Comprehend strategies and approaches for managing quaility.
- Apply problem-solving techniques effectively.
- Create goals and strategies for implementing improvements.
- Identify essential cultural elements that encourage innovation.
- Enhance proficiency in innovative leadership abilities.
WHO SHOULD ATTEND THIS COURSE?
- Executives, entrepreneurs, and managers driving innovation and continuous improvement in competitive environments.
- Line and functional Managers looking to enhance products and services.
- Team Leaders and Supervisors aiming for improvement in their teams.
- Professionals eager to develop leadership skills for innovation and improvement.
- Project and program management professionals.
- Managers wanting to update their skills.
- Junior staff seeking new skills and techniques.
COURSE CONTENT
DAY 1: Ongoing Enhancement
- Overview of Management Quality.
- Strategic decisions in fulfilling customer requirements.
- Origins of transformation in the outer and inner surroundings.
- Novelty stemming from Original Disruption.
- Causes of businesses' shortcomings.
DAY 2: Recognise & Address Challenges
- Handling various forms of transformation.
- Finding solutions, enhancing performance & creativity.
- The process of resolving issues.
- Approaches to pinpoint problems: Five Whys, Root Cause investigation.
- Effective questioning methods: tackling the correct issue.
DAY 3: Implementing Transformation & Enhancements
- Sustaining attention on goals and results.
- Harmonizing organizational procedures with results.
- Diagramming processes and managing business procedures.
- Expense of substandard quality: Evaluation of value chain.
- Responsibilities in transformation and enhancement campaigns.
DAY 4: Fostering a Environment Encouraging Creativity
- Organisational frameworks for facilitating enhancement.
- Tracking criteria & evaluation.
- Assessing & contrasting outcomes.
- Unique approaches: thinking outside the box, collaboration.
- Mentoring strategies: Streamlined Six Sigma, Continuous Improvement, Total Quality Management.
DAY 5: Qualities of Leadership for Quality Management
- Addressing challenges.
- The process of change & acquisition of knowledge.
- Encouragement & team spirit in a realm of continuous and endless transformation.
- Surmounting opposition to change - the difficulties of innovation.
- Case-Study.
VENUE (London): 245 Hammersmith Rd, London W6 8PW (TBC)
