Objectives
Tactfully expresses disagreement; initiates and develops relationships with people; shows interest in and understanding of others' needs and concerns; shows and fosters respect and appreciation for each person, whatever their views, perspective, or interests.
- Develops effective working relationships with others (e.g., staff, peers, supervisors, customers).
- Treats people with respect and fairness (e.g., is open-minded; non-judgmental).
- Initiates interactions and establishes rapport with others.
- Works cooperatively with others despite differences in values, cultures, or opinions.
- Concerns, shows an awareness of or sensitivity to the needs, and perspectives of others.
- Tactfully expresses disagreement.
- Addresses disagreement or conflict in a direct and straightforward manner.
- Identifies areas of agreement and builds consensus around them.
By the end of this programme you will be able to:
- Inspire and direct your team to greater skills and motivation.
- Spot opportunities for strategic alliances with peers, staff, and superiors.
- Become a visionary, innovative, and successful leader.
- Identify your leadership strengths and weaknesses and the strengths and weaknesses of your staff.
- Develop a leadership style that flexes to the person and situation.
- Be a successful coach, mentor, and communicator.
Training Methodology
The seminar will combine presentations with interactive practical exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the strategies of effective leadership to the particular needs of their workplace.
Organisational Impact
- Know the significance of the people factor.
- Develop strong interpersonal relationship skills.
- Learn techniques for dealing with difficult people and how to realign their behaviour in order to meet organisation goals.
- Develop visionary, innovative, and effective leaders for the success of the organisation.
- Keep the unit or department moving forward by accomplishing the set goals.
Personal Impact
- How to be a disciplined person?
- How to be proactive?
- How to be a flexible effective leader?
- How to use transformational leadership skills?
- How to apply the components of motivation differently, depending on the end user?
Day 1: The Empowering Tools of Leadership: Motivating and Delegating
- Identifying the important factors in motivation.
- Appreciating how different theories of motivation can be applied to the work setting?
- Tailor motivational efforts to individual employees and different situation.
- Identify benefits and barriers to delegation.
- Identify the different delegation styles and understand the guidelines for on how and when to use them.
Day 2: The Attributes and Characteristics of Successful leadership
- Characteristics of highly effective leaders.
- The difference between traditional and transformational leadership.
- Understanding a leadership mindset.
- Effective leadership and emotional intelligence.
- How to build an effective, proactive team.
Day 3: Coaching for Top Quality Performance
- Performance Appraisals to Performance Management – manager’s self-evaluation.
- Managerial barriers to effective Performance Appraisals.
- How to assess and employee’s performance fairly – avoiding subjectivity and bias.
- Your leadership/coaching style – strengths and gaps.
- Using performance management as a leadership strategy.
Day 4: How to Become an Environmental Change Agent
- Senge’s five learning disciplines.
- Personal mastery – learning to expand our personal capacity to create the results we most desire.
- Mental models – seeing how our internal pictures of the world shape our actions.
- Shared vision – building a sense of commitment in a group.
- Team learning – creating a thinking synergistic environment.
Day 5: Building effective Communication Skills
- Identifying the importance of effective interpersonal communication for the leadership role.
- Building trust and believability: behaviours vs. intentions.
- Perception and communicating with others.
- Self-concept and leadership success – strategies for improving self-concept.
- Delivering clear, concise messages.
Language: English.
Place: Kuala-Lumpur (MALAYSIA)
Venue : Novotel Kuala Lumpur City Center Hotel, Jalan Kia Peng, 50450, Wilayah, Persekutan, Kuala Lampur, MALAYSIA
