Course Detail

The Goals:

Following completion of this unit, you will know how to:

• Explain the role and purpose of the HR/Personnel function.
• Develop HR policies which meet the strategic aims of your organisation.
• Apply HR practices which fit the needs of your organisation.
• Develop a set of HR policies that will reflect the context of the Middle East.
• Adapt the practices currently in place in the West.
• Identify critical issues in your organisation that will need to be addressed.
• Develop a high-performance culture.
• Develop a harmonious relationship between HR and the line.

The Benefits:

• Write a modern HR policy.
• Identify the practices which are appropriate to a particular organisation.
• Become familiar with the key aspects of HR strategy.
• Apply the key principles and practices involved in HR strategy, Recruitment and Selection, Induction, Retention, Performance Management, the use of Competencies and Training and Development, Discipline and Grievance Handling.
• Make connections between performance management and merit pay.
• Identify best practice in HR.
• Draw distinctions between the role of HR and the role of the line manager.

The Results:

• HR in context and relationship with the rest of the organisation.
• The essential parts of the HR Function.
• Absence Management – Change Management.
• Coaching – Employer of Choice.
• e-Learning – Internet and Email policies.
• Job Evaluation – Performance Management.
• Recruitment – Work-Life Balance.

The Core Competencies:

There are many basic competencies that will be covered in this workshop.  Amongst the important are:

• Assertiveness.
• Influencing skills.
• Interpersonal skills.
• Listening skills.
• Personal organisation.
• Presentation skills.
• Questioning skills.
• Working co-operatively.
• Writing skills.
• Adaptability.
• Creativity.
• Impact and influence.
• Interpersonal understanding.
• Planning and organising.
• Relationship building.
• Teamwork.
• Written communication.