COURSE OBJECTIVES:
At the end of this course the participants will be able to:
- Learn the differences between management and leadership skills.
- Learn how to be more confident and skilled in the demands required of their role.
- Learn how to motivate, influence, and communicate with varied individuals and teams.
- Understand the key elements of authentic Leadership such as trust, vision, respect, and interpersonal communication.
- Develop enduring human relationships to benefit business performance.
- Have the skills to organize, motivate and galvanize work teams to operate more effectively.
- Gain varied Management and Leadership skills applicable within and outside the Organisation.
- Get the confidence and expertise to interact with individuals and teams to create increased performance.
- Devote to planning, effectiveness, and efficiencies as a direct result of applying the management skills.
- Make an action plan for how and when to apply new interactive skills and knowledge for the benefit of self, work teams, and the Organisation.
- Gain Knowledge of where future personal development may be advantageous to their current role and aspirations.
- Bring improved knowledge, skills, and attitude back to the workplace.
- Be adept at all aspects of Management and Leadership be able to apply these in the role immediately.
- Understand the benefit and process of personal interaction and be able to use these new skills.
- Have improved motivation, clarity, and focus.
TARGET AUDIENCE:
- Head of departments.
- New managers.
- New Supervisors.
- Supervisors & Team leaders.
- Employees who are interested in gaining great experience to improve their career.
COURSE OUTLINE:
DAY 1: Managing Myself as a Leader
- Importance of perception.
- Intrapersonal & interpersonal skills for the leader.
- Your preferred behavioural style.
- Understanding the Model for leadership.
- Removing emotional blind-spots.
DAY 2: Leading a Team
- Dealing with others.
- Understanding the stages of human development.
- Optimizing the leader's natural strengths.
- Understanding team processes.
- Building effective teams.
DAY 3: Communication For Leaders
- The positive influence of listening.
- Sharpening your listening skills.
- Body language.
- Inspiring and guiding others.
- Handling stress appropriately.
DAY 4: Managing Resources and Performance
- Performance measurement.
- From measurement to improvement.
- Coaching process to correct poor performance.
- Self-coaching and the power to change.
- Coaching and influencing upwards.
DAY 5: Linking Management to Leadership: Influence, Motivation & Trust
- Negotiation and persuasion: the pillars of influence.
- The nature of motivation.
- Personal leadership style.
- Leadership in action: group exercise.
- Balancing work and home life.
VENUE(TBC): INDUSTRIOUS (245, Hammersmith Road, London W68PW)
LANGUAGE: English