COURSE OBJECTIVES:
At the end of this program, participants will be able to:
- Understand the business drivers for change.
- Know the best time to make changes.
- Know how to prepare the organisation for change.
- Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions.
- Manage both the corporate and national cultural aspects of change.
- Produce stakeholder value through change.
- Apply a range of analytical tools to assist at each stage in change.
- Know how to communicate change effectively.
TARGET AUDIENCE:
- Head of Departments.
- Managers.
- Supervisors & Team Leaders.
- Employees who want to get very important skills to improve their career.
COURSE OUTLINE:
WEEK 1: Principles in Leading and Managing Change
Day 1: Foundations of Change
- Business Strategy and Change.
- The Importance of Strategy.
- STEEPLE Analysis.
- Where is your Organisation Now?
- Business Drivers of Change.
Day 2: Preparing for Change
- Why Change often Fails.
- Common causes of failure in change initiatives and what to do about them?
- Financial & Customer Perspectives.
- The Balanced Scorecard.
- Organizational Fitness Model.
Day 3: People and Change
- Managing Reactions to Change.
- Personal Effects of Change.
- Glasser’s Drivers & ABCD theory.
- Herzberg – Hygiene and Motivational factors.
- Delighting our Clients and Customers with Change.
Day 4: Leading & Managing Change
- Essential Qualities of a Change Leader.
- The VIVE™ model as the basis for Change Leadership.
- Kotter - Top-Down Leadership.
- Balogun and Johnson’s – Middle-out Leadership.
- Kaizen – Incremental Change.
Day 5: Culture & Change
- Cultural Dimensions of Change.
- Corporate Culture.
- Building a Learning Organisation.
- Detailed Action Planning Session.
- Individual Action Planning.
WEEK 2: Leading Change & Organisational Renewal
Day 6: Drive the changes your organisation needs to thrive
- Anticipating and evaluating external shifts.
- Proactively responding to external shifts.
- Analysing disruptive technologies as threats.
- Analysing disruptive technologies as opportunities.
- Building and leading more effective change strategies.
Day 7: Nurture innovation & agility across your organisation
- Diagnosing organisational problems that hinder innovation.
- Embedding new ways of doing things within corporate culture.
- Building a shared vision of success around change initiatives.
- Groups Exercise.
- Discussion.
Day 8: Promoting organisational flexibility from the top down and the bottom up
- Recognising how leadership styles and senior team characteristics affect change.
- Making better decisions about change initiatives even with insufficient information.
- Developing internal communication networks essential to driving initiatives forward.
- Notions on “change champions”.
- Help your leadership team develop the skills of "change champions".
Day 9: Expanding Personal & Professional Network
- Extend your network by living and working with accomplished executives from various backgrounds, industries and countries across the globe.
- Building relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions.
Day 10: CASE STUDY.
PLACE: London (UK)
VENUE (TBC): INDUSTRIOUS (1 and 2, 245 Hammersmith Road Floors, London W6 8PW)
LANGUAGE: English
