Course Objectives:
At the end of this course the participants will be able to:
- Write learning objectives and be able to do specifications for internal and external use.
- Know how to prioritize training and be able to convincingly explain the process to others.
- Know how to identify competency gaps and to measure training results from competency-based training.
- Know what to look for when sourcing external suppliers and how to get the best value.
- Understand the role responsibilities of the 4 key jobs in training and be able to explain this to others.
- Explain to others how training adds value and show practical examples in both the Public and Private Sectors.
- Master the lingo and be able to become professional in your approach.
Targeted Audience:
- Training Personnel.
- HR Personnel.
- Training Coordinators.
- Training Administrators.
- People who interested to be involved in the training department process.
COURSE OUTLINE
DAY 1: How People Learn and what Interferes with the Learning Process?
- How adults learn.
- Motivators to the learning process & Learning styles.
- How personality plays such an important role in learning.
- Reasons why people find it difficult to learn.
- Medical impediments to learning latest data on memory (what we can do to improve it?).
DAY 2: The Role and Function of Today’s Training Departments
- What does training do?
- The roles within training & the new training activities map.
- Feedback from exercise.
- Training role in other matters - succession planning.
- Business emergency procedures.
DAY 3: The Two Principle Training Requirements - Competency & Performance
- Competency - The History.
- How are competencies constructed & How much training comes from competency requirements?
- Measuring before and after results of competency-based training.
- What is performance & Types of performance-based training.
- How to measure and evaluate performance-based training.
DAY 4: The Training Cycle
- A new and easier approach to Training Needs Analysis.
- How to cost training?
- Keeping accurate training records - what’s needed and new software.
- How to prioritise all training?
- How much value is in training?
DAY 5: Getting the Best from Internal and External Training Providers
- Understanding Learning Objectives.
- How to write learning objectives.
- How would you measure performance-based learning objectives?
- Should high-level training results be rewarded?
- A professional evaluation tool should you need one.
