COURSE OBJECTIVES
Upon completion of this course, participants will be able to:
- Effectively manage & motivate individuals.
- Establish and lead high-performance teams.
- Apply strategic planning techniques with proficiency.
- Stay abreast of international HR practices & contemporary concepts.
- Explore a variety of new HR measurement tools.
- Evaluate the Baldrige award criteria for excellence.
- Assess the application of management best practices.
- Understand the new HR framework & necessary structural adjustments.
- Utilise the HR maturity model to assess current status & develop future strategies.
TARGET AUDIENCE
- Heads of Departments
- Managers, Supervisors, and Team Leaders
- Human Resource Managers
- HR Professionals seeking to enhance their expertise
- Employees undergoing preparation for advancement to managerial positions
DAY 1: People Management
- Effective Communication Techniques.
- Motivation Strategies for Achieving Results.
- Developing Coaching Skills.
- Empowering Employees for Enhanced Performance.
- Qualities of a Successful Manager.
DAY 2: Leading Teams
- Harnessing the Benefits of Teamwork & Identifying Traits of Ineffective Teams.
- Key Characteristics of Effective Teams.
- Productive Conflict Management.
- Understanding Team Member Styles.
- Establishing a Virtual Team.
DAY 3: Strategic Planning
- Overview of Strategic Planning Process.
- Attaining Competitive Advantage.
- Utilizing Dynamic SWOT Analysis.
- Emphasizing Vision & Mission.
- Importance of Contingency Planning.
DAY 4: The Concept of Human Capital
- Strategies for Human Capital Investment.
- Assessing the Impact of HR Strategy & Investments.
- Calculating ROI.
- Integrating Human Capital Analytics in Organisations.
- Evaluating Organisational Readiness for HR Analytics.
DAY 5: Operational Excellence
- The Malcolm Baldrige Quality Award & Excellence Standards.
- Lessons from Top-Performing Companies.
- Benchmarking Operations against Industry Leaders.
- Cultivating Employee Commitment & Implementing Continuous Improvement.
- Cultivating a High-Performance Organisation.
DAY 6: Evolving Human Resources Expectations
- Global Shifts in HR.
- Impact of Technology on Future Businesses.
- Necessity of Organisational Structural Changes.
- Anticipating Changes in Internal & External Customer Needs on HR Concepts.
- Assessing Current State with the HR Change Model.
DAY 7: Understanding Strategy - Models & Implementation
- Exploration of Four Strategic Models & their Functions
- Applicability of Strategic Models within Organisations, incorporating the LAND Model.
- Role of Creativity & Innovation in Strategic Thinking.
- Case-Study.
- Class discussion.
DAY 8: Implementing Strategy & Leveraging Corporate Culture
- Strategies for Executing Business Plans from Strategy.
- Utilising the 6S Model to Develop Measurable Plans.
- Crafting HR Quality Plans.
- Delivering Tangible Business Benefits.
- Emphasising the Importance of Planning for Desired Results.
DAY 9: Future Shifts in International Human Resources Practices
- Re-Engineering HR Processes.
- The Three-Tier HR Model & its Business Impact.
- Strategic Management & Valuation of Human Capital.
- Developing & Evaluating Competencies & Performance.
- Designing Corporate Culture Templates.
DAY 10: HR Initiatives Enhancing Organisational Efficiency
- Leveraging Compensation & Benefits to Boost Productivity.
- Redefining Performance Appraisal to Drive Competency Growth.
- Implementing the Motivation Model "MMM" for Improved Results.
- Role of HR in Corporate Communication.
- Addressing Trends: Knowledge Management, Remote Work & Predictive Forecasting.
