Empowering Your Career Journey

Training and Development is undergoing a fundamental transformation as organisations adapt to AI-Driven processes, hybrid work models and rapidly skill requirements.  Traditional, one-size fits all training programs are no longer sufficient.  Today’s Training and Development are expected to design learning experiences that are agile, personalised and directly aligned with business strategy.  This shift positions learning not as a support function, but as a critical driver of organisational performance.

One of the most significant trends in the integration of digital learning platforms, data-analytics and AI-powered tools to identify skill gaps and personalised development pathways.  At the same time, the human element of learning remains essential.  Effective training professionals focus on cultivating critical thinking, collaboration and adaptability (capabilities that technology that cannot replace).  In hybrid environments, this also means fostering continuous learning cultures rather than relying solely on formal classroom or event-based learning.

Ultimately, the success of Training and Development lies in its ability to translate learning into measurable impact.  Training and Development leaders who connect learning to performance, engagement and organisational goals are gaining greater credibility and influence at the management level.  By balancing technological innovation with learner-centred design, Training and Development professionals can ensure their role remains strategic, relevant and future-focused.

The relationship between the global audience (or international community) and the media in protocol and festival/event management is a central element in the success of any event, especially those with an official or international character. What follows is a clear and comprehensive explanation of this relationship and how it is managed professionally:

1. The Role of Protocol in Managing Media Relations

Protocol is not just about ceremonial rules and hospitality; it is a comprehensive framework for shaping how an event appears to the world—and this is where the media plays a key role.

1. Controlling the public image of the event

• Protocol defines the official messages that can appear in the media.
• Coordination takes place with official spokespersons to unify the media narrative.

2. Managing the appearance of VIPs

• This includes determining their route in front of cameras, seating arrangements, and the timing of their statements.
• A proper media platform is prepared before their arrival to avoid any disorder.

3. Organising access to information

• Establishing a “media centre” within the festival.
• Providing press releases, official photos, and videos to avoid conflicting reports.

2. The Role of Media in Festivals and Events

The media is not just a transmitter of the event; it is a partner in shaping its image and expanding its reach.

1. Promotion and reputation-building

• The media contributes to building the event’s identity and delivering it to local and international audiences.
• Positive and professional coverage helps attract sponsors and guests.

2. Live coverage

• TV broadcasting, digital reporting, and livestreams on social media all increase the event’s value and exposure.

3. Managing public impressions

• Any protocol or organizational mistake could be reflected negatively through the media, which is why crisis-management plans are essential.

3. The Complementary Relationship Between Protocol and Media
4. Preparing a protocol–media plan before the event

This includes:

• The list of official spokespersons.
• Defined media coverage zones.
• Scheduled times for official statements.
• Clear movement guidelines for journalists in sensitive areas.

2. During the event

• Direct cooperation between the protocol team and the media team.
• Guiding cameras to document key moments in an organized way.
• Managing the appearance of VIPs and directing media according to agreed protocol.

3. After the event

• Issuing a final statement summarizing key outcomes.
• Sending official media materials to journalists.
• Monitoring coverage and analysing public impressions to improve future editions.

4. Challenges in Media Relations for Event Management

                1             Handling unexpected or negative coverage.

                2             Coordinating messages from multiple stakeholders.

                3             Preventing information leaks before official release.

                4             Providing a professional experience for journalists in crowded events.

5. Best Practices for Successful Protocol–Media Integration

• Creating a joint media–protocol plan from day one.
• Training staff on basic protocol behaviour in front of the media.
• Assigning both a Media Director and a Protocol Director to work in parallel.
• Providing dedicated media areas with all needed services (internet, lighting, audio).
• Preparing scenarios for potential media-related crises.

Effective protocol and events management is essential for businesses as it strengthens organisational reputation, builds trust with stakeholders, and ensures that every engagement—from corporate meetings to large-scale activations—reflects professionalism and strategic intent. By applying structured protocols, companies maintain consistency, cultural sensitivity, and clear communication, while strong event management enhances brand visibility, fosters meaningful relationships, and creates opportunities for collaboration and growth.

Together, these disciplines help businesses deliver polished experiences that reinforce credibility, support business objectives, and leave lasting positive impressions.

In today’s fast-paced business environment, continuous learning isn’t a luxury -  it is a necessity.  As organisations strive  to keep up with change, AI is stepping into the training and development (T&D) space, bringing new energy, efficiency, personalisation to how employees learn and grow.

Personalised Learning at Scale

One of AI’s most exciting contributions to T&D is its ability to deliver customised learning paths. Instead of one-size-fits-all training programs, AI can analyse performance data, skills gaps and learning preferences to recommend the right content to the right person at the right time — making development more relevant and engaging.

Real-Time Feedback and Coaching

AI-powered tools like chatbots and virtual coaches can now provide instant feedback, answer questions, and simulate real-world scenarios. Employees can practice new skills in a safe, low-pressure environment while receiving guidance — without waiting for a manager or trainer to be available.

Data-Driven Insights for L&D Teams

AI helps learning and development teams make better decisions by analysing participation, engagement, and performance metrics. This allows for continuous improvement of programs and clearer ROI on training initiatives.

Upskilling for the Future

With rapid technological change, upskilling and reskilling are critical. AI can help identify future skill needs, assess current competencies, and suggest training interventions, ensuring the workforce is always prepared for what’s next.

A New Era of Learning

AI doesn’t replace human learning professionals — it empowers them. By taking over administrative tasks, analysing data, and delivering personalized content, AI allows L&D teams to focus more on strategy, culture, and the human side of growth.

Conclusion:

AI is not just a tool; it’s a partner in developing people. For organizations willing to embrace it thoughtfully, AI can elevate training from a checkbox activity to a powerful engine of performance, engagement, and transformation