PROGRAM OBJECTIVES
At the end of this program, participants will be able to:
- Understand the business drivers for change and identify the best timing for implementing changes.
- Prepare the organisation effectively for change initiatives.
- Comprehend the psychology of change, including what motivates people and how to manage their reactions.
- Address both corporate and national cultural aspects of change management.
- Create stakeholder value throughout the change process.
- Utilise a variety of analytical tools to support each stage of change.
- Communicate change effectively to all stakeholders.
TARGET AUDIENCE
- Heads of Departments.
- Managers.
- Supervisors.
- Team Leaders.
- Employees seeking essential skills.
- Individuals aiming to enhance their careers.
- Professionals interested in career development.
DAY 1: Foundations of Transformation
- Comprehending Business Strategy and Change Mechanisms.
- Significance and Explanation of Strategy in Change Management.
- Evaluating Strategic Drift and Reviewing Organisational Position.
- Recognising Drivers and Pathways of Industry Transformation.
- Utilising Competitive Advantages for Long-term Success.
DAY 2: Preparing for Transformation
- Grasping Change Failures and Solutions Strategies.
- Frameworks for Examining Change Causes and Success Elements.
- Viewpoints on Change - Financial, Customer, and Operational Processes.
- Evaluating Organisational Readiness and Analytical Tools for Transformation.
- Approaches for Identifying Supporters and Navigating Obstacles in Change Initiatives.
DAY 3: People and Transformation
- Understanding and Navigating Reactions to Change.
- Individual and Emotional Reactions to Transformation.
- Theories of Motivation and Satisfaction in Change Management.
- Stakeholder Evaluation and Management Approaches.
- Enhancing Customer Satisfaction through Transformation Initiatives.
DAY 4: Leading and Managing Transformation
- Guiding Change - Methods and Strategies.
- The Role of Leaders as Catalysts for Change.
- Key Attributes and Models for Effective Change Leadership.
- Communication Techniques for Promoting Change.
- Empowerment, Delegation, and Trust in Change Management Practices.
DAY 5: Culture and Transformation
- Analysing Cultural Aspects and Organizational Change.
- Evaluating Corporate Culture - Models and Methodologies.
- Investigating National and Organisational Cultures.
- Fostering a Learning Organisation - Strategies and Methods.
- Applying Systems Thinking for Organizational Advancement.
